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How coal prices will affect our local economy

While COVID-19 has caused some real pain for retail, tourism and hospitality business in our region, the greater majority of businesses in our region haven’t suffered too much ill effect from COVID-19 to date, however we do have some advice to business owners right now on what they can start doing now.

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Key numbers to focus on in your business now

What are the key reports to focus on in your business? We'll show you how to track performance, take action and prepare your company for surviving the new business normal.

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Managing change in your business

70% of change projects within a business fail. And the biggest factor for success is employee engagement. Get the team onboard.

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How to make your retail business recession-proof

Whatever situation you’re in right now, there are steps you can take to minimise the impact of a recession and build a stronger business. We can help with your short and long term plans.

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Raving fans are like business ambassadors

Happy customers are not only good for your bottom line, they also bring you more customers. How do you keep them happy and grow their numbers?

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Deductions for those who worked from home? Check out what you can claim!

If you have or still are working from home and have a designated working area, you are able to claim certain expenses as a tax deduction. See our list with information on these points.

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Employee conflict: healthy or unhealthy?

Detecting early signs of conflict is important because negative emotions can spread quickly and can become toxic. Start the conversation now to develop healthy conflict resolution strategies.

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Using testimonials and case studies to transform your business

Good reviews are sales gold!. Ask your most loyal customers why they chose you, or what they like about your product or service. Use these testimonials to do all the talking in your marketing!

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Managing cashflow and accessing emergency funding

Need help with cash flow or emergency funding? We’ll help you crunch the cashflow numbers and access the best funding – removing some of the worry, during these testing times.

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Business sustainability in uncertain times

What could your business look like from here? Can you streamline your setup for smooth, secure online interaction? Talk to us about building sustainability in your business. #smallbusiness

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What can you do to prepare now, for a return to business?

When lockdown measures ease, businesses will need to have a plan on how they will manage risks and protect workers and customers before they start operations. What can you do now to prepare?

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Inventory Management Best Practices for Retailers

In a competitive market, knowledge is key to business success. Modern inventory tracking technology will give you the insights to ensure you fulfill the needs of your customers and ultimately drive sales. #retailaccounting

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Eight C's to help your business during Covid-19

Every news story is covering the C-word. Here’s 8 more C-words to help you focus on what you can control in your business to mitigate #Covid19: Cash, Credit, Colleagues, Customers, Condense (your plans), Change, Communication and Compassion

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Mandatory Commercial Tenancy Code - what’s involved?

Tenants and Landlords. The new mandatory code for commercial leasing arrangements means both parties need to negotiate a new agreement for the next 6 months. Talk to us about getting the right information to start negotiations.

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JobKeeper Payment - rules announced

The JobKeeper payment is for businesses significantly impacted by the Coronavirus pandemic, and the measures in place to restrict it. The treasurer has now released rules governing the scheme. Get in touch with us about your business.

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Your March quarter activity statement is due soon

Your March quarter activity statement is due soon. We can help prepare your BAS or review your business accounting systems to make your activity statement lodgement easy, accurate and efficient.

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Are you putting your professional development first?

Business owners! This is the time to ensure you’re constantly growing and learning, put your future-self first. Think about your educational progression plan or an industry mentor to help you develop professionally all year round.

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Customer service inspiration

We all know the importance of great customer service, but how exactly can you do it even while we are working through a pandemic if we can? If you’re looking for inspiration on how to serve shoppers better, these tips and real-life examples can help.

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Happy customers, happy bottom line

“Loyalty is when people are willing to turn down a better product or price to continue doing business with you” - Simon Sinek. The earlier you are in your business growth, the more critical it is to ensure that your early customers are highly satisfied.

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The value of cashflow forecasting during a crisis

A business cash flow forecast is not a crystal ball. But it will give you vital business intelligence to help you scenario-plan, search for cost-savings and look for strategies that will preserve your cashflow position. Let's talk.

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Super Amnesty available to 7 September 2020

Do you have unpaid super owing to employees? Act now to take advantage of the super amnesty to avoid further penalties. Contact us to calculate and report your unpaid super during the amnesty.

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The JobKeeper Payment

The Job Keeper Payment aims to support businesses to maintain their income and their connection with employees. The payment will be $1,500 per fortnight per employee for up to 6 months. Talk to us about your business.

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Working from Home Tips

There is so much uncertainty in the world right now! Many people will be lucky enough to have the opportunity to continue their paid work, from the comfort and safety of their homes. We’ve put together some tips and ideas to ensure your productivity and work-life balance remains intact while you navigate these new life challenges!

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Federal Stimulus Boosting cash flow for employers

With the updates to stimulus packages from the federal government and separate stimulus packages offered from the QLD government it can be confusing to wade through all the information to work out what you are entitled to and how to apply for this. To make things as simple as possible during these uncertain times we have gone through the available packages and summarised each so you can see what is on offer and work out whether you will qualify.

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5 things you can do right now to protect your business in the current economic climate

It is important to take measures to protect your business to get through our current economic issues. Here are five things you can do right now, if you haven’t already.

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Centrelink support for Small Business Too

Small Business owners who have been forced to shut, or have seen their income reduce to below $1,075 a fortnight, should have access to the Centrelink Coronavirus Supplement. Read more on the answers to some common questions you may have.

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Banks provide Small Business Relief Package

Over the last few days banks have worked closely with Treasurer and the Government to identify measures to support the economy through this crisis. The message from the Australian Banking Association is “Small businesses can rest assured that if they need help, they will get it”. Banks are already reaching out to their customers to offer assistance and packages have started rolling out in full this week. read more for the measures that we are seeing being implemented by the major banks

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Managing Staff Through These Difficult Times

As we work through the effects of government policies being implemented and their effects on business, one of the many focuses will be on staff costs. What will your turnover look like over the coming months and how will this affect your staff cost base, and any need to reduce this? A good approach may be to plan for the worst, but hope for the best. This may include a review of all of your costs, and most likely whether your business needs to reduce staff costs.

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Social distancing: Running effective online meetings

Running online meetings is an easy way to ensure #SocialDistancing in these unprecedented times. Adapt to help stabilise #Productivity with one of these free or low-cost apps, including GoToMeeting, ezTalks, Join.me, Zoom, Google Hangouts, TeamViewer

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Keeping your cashflow strong in tough times

Weathering the storm? Small businesses are particularly vulnerable in tough economic times. We can help with strategies for healthy cash flow, so you can continue to thrive. #smallbusiness

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Remote working: how to get your business ready

In a crisis, we need to think differently. Can you set up remote working in your business? With the right software, systems, and training you'll support your staff and your productivity.

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Government Stimulus packages released to assist small business

The government is offering administrative relief with the ATO for certain tax obligations,including deferring tax payments up to four months. along with a stimulus package which included assistance for small business.

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Is your Business Prepared for Covid-19?

There has been no doubt a lot of confusion on what’s available to help small businesses amidst this unprecedented COVID-19 crisis. We understand business in Mackay will be affected and on different scales depending on the industry. We have been working with clients in the Tourism industry and Export industry who so far have been affected greatly. Read more below on some information on how to prepare.

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Where are you going?

Equally life throws so many competing priorities and pressures at us these days. At some point you are going to need some direction. That doesn’t mean a 50 page business plan necessarily but some sort of road map or framework will give you the best shot at getting what you really want. We see it all the time with clients when we ask why they are in business. The answer is usually very different to what they are doing and what they are actually getting.So stop it. Take the wheel.

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What is the real cost of discounting?

There are Christmas sales, Boxing Day sales, New Year sales,Easter sales, back to school sales, EOFY Sales. Great if you’re the buyer but should you offer discounts in your business?

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Annonymous Feedback

How often have employees come to you saying someone mentioned “an unmentionable” in the smoko room this morning or passing on feedback by the water cooler.

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Paying for Performance

Instilling a culture where your employees strive to do their best not only gives them an opportunity to continually grow but it always enables the business to perform.

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How to Maximise the Price on Sale of your Small Business

To achieve the maximum sale price on the sale of your business,careful planning needs to be undertaken from three years out

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New in Business – keep it simple?

Going into business for yourself can be daunting as you don’t know what you don’t know. Whenever we have new clients going into business for the first time we recommend some simple things to consider which will help keep them on track.

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How to Create a High Performing Team

Developing a high performing team is an essential part of any growing business, particularly during periods of high growth. I would like to share with you how we have been able to achieve this, allowing us to not only grow, have a happy and healthy workplace but also have a low staff turnover and provide our clients with the same friendly service.‍

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Entitlement to Personal/Carer’s Leave – Full Court rules on Test Case

If you are one of the majority of employers who has traditionally accrued personal/carer’s leave on an hourly basis with reference to a notional maximum of 76 hours per year, you will need to examine and amend your payroll system to ensure that each full-time and part-time employee is now accruing an entitlement equivalent to 10 “working days” per year.

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Changes to Payroll Tax from 1 July 2019

Did you know that if you are an employer who employ in Queensland and your Australian taxable wages exceed the payroll tax threshold of $1.3 million per financial year, you may be liable to pay payroll tax in Queensland.

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